Performance Measures

The City of Hoover is committed to serving and performing at the highest level, providing efficiency and transparency across all operations. In 2020, we began tracking performance measures as a way to benchmark activities and operations. These measures are displayed in dashboards across departments.

Available Dashboards

Dashboard
 Description
Economic & Community Development
 Compares Hoover's economic measures against the region, state, and US; shows annual activity by the Economic & Community Development Office.
Engineering Shows activity for the City's wastewater treatment plants and inspections, maintenance, & plan reviews performed by the Engineering Department.
Finance
 Analysis of the General Fund Monthly Interim Financial Statements
Fleet Shows fleet maintenance activity, including activity under the shared services agreement with the City of Pelham.
Inspections Shows building permits, inspections, and plan reviews performed by the Inspections Department.
Library Compares circulation data by classification and item type; library facility usage; library programs; and examines how patrons access library services.
Municipal Court
 Shows number of cases year over year.
Recreation & Events
 Compares attendance and programs at multiple recreation venues and events.
Payroll & Human Resources
 Shows payroll costs and employee figures for the current fiscal year.
Planning & Zoning
 Shows activity for planning & development such as conditional use & variance applications, zoning amendments, plan reviews and zoning verification.
Public Safety
 High-level data from Emergency Communications, Police, and Fire Departments.
Public Works
 Shows activity from My Hoover Connect and other activity related to street, roadway, and general repairs.
Purchasing & Accounts Payable
 Shows fiscal year activity for purchasing, bid activity, and payment processing.
Revenue & Receivables
 Shows General Fund revenues for the fiscal year based on Monthly Interim Financial Statements.
Technology Compares service volume for the Technology Department, media channel statistics, and email activity.
Hoover Met Complex
 Attendance & economic impact of the Hoover Met Complex.