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1. Do you knock on owners doors to let them know they have an animal running at large?
2. Do you remove wild animals from my attic?
3. Does the City of Hoover have a leash law?
4. How do I file a complaint about a barking dog?
5. Is there a list of City of Hoover ordinances regarding animals?
6. What do I do if a neighbors pet continually uses the bathroom on my lawn?

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1. Contact the Board
2. FAQs
3. Resources

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1. When is a building permit required?
2. What forms of payment are accepted?

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1. Which cable television companies currently provide service in the City of Hoover?
2. What services can I get from the cable companies in Hoover?
3. How much does the cable company charge for cable services in Hoover?
4. I’m having trouble with my cable services - how can I get them resolved?
5. How can I contact the cable company to request service or assistance?
6. My cable company is not providing good service and is not responding to my service needs - can the City of Hoover do something about that?
7. Why does Hoover let the cable companies keep raising their rates?
8. What are franchise fees and why do I have to pay them?
9. What is a franchise agreement?
10. Who regulates the cable companies - does the City of Hoover?
11. Why can’t city officials get some cable competition in Hoover?
12. Why do city officials allow a cable monopoly to exist in Hoover?

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1. Which City Council Member represents my area of Hoover?

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1. How do I establish garbage service for my new home?
2. Who do I call for limb, brush, large bulky items collection?
3. Will the garbage company pick up paint, paint cans, motor oil, pesticides and other hazardous waste?
4. Why was my trash or recycle bin not emptied?
5. Who do I contact to have a broken or missing garbage or recycle bin replaced?
6. Will my live Christmas tree be picked up at the curb?
7. How do I prepare my yard waste for collection?
8. How do I dispose of refrigerators, freezers, air conditioners and other appliances which have chlorofluorocardons (freon)?
9. Which holidays will the garbage and recycling not be collected?

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1. How do I apply for employment with the City of Hoover?
2. Will the City of Hoover accept paper applications in addition to electronic applications?
3. What if I don't have access to a computer or need assistance?
4. What are the guidelines for completing an application?
5. Do I have to complete a new application for every vacancy in which I am interested?
6. Can I attach documents to my application?
7. What types of documents should I submit with my application?
8. Can I make a change to my application once I have completed it or do I have to complete a new one?
9. I have submitted my application. Now what?
10. What if I forget my user ID or password?
11. What about employment in education?

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1. How can I stay informed of City Events?
2. Which City Council Member represents my area of Hoover?
3. How do I apply for employment with the City of Hoover?
4. How do I establish garbage service for my new home?
5. Where is the nearest dog park?
6. If I work and/or own a business in Hoover, do I qualify for membership to the Recreation Center?
7. How do I reserve Veterans Park on Valleydale for an event?

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1. How do I schedule a meeting with Mayor Brocato?
2. How do I request the mayor for an appearance as a meeting, function, or special event?
3. How do I request a media interview with Mayor Brocato?
4. How do I submit a request for a proclamation or special document from Mayor Brocato?
5. How do I report a complaint or concern?

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1. What to expect in Court?
2. Can Hoover Court assist with Legal Advice?
3. Can I pay by mail?
4. Can I pay my Fines and Costs before Court?
5. What if I want to plead Not Guilty?
6. What form of payment are accepted?
7. What if I need to Continue my court date?
8. My court date was changed without my permission? Why?
9. What happens if I miss my Court Date? (Warrant Issued)
10. Is there a Warrant Recall option?
11. What if there is an Outstanding Warrant that is Non-Recallable?
12. Will the Court suspend my Driver's License?
13. What if I cannot afford an Attorney?
14. Can a case be Dismissed?
15. Is Defensive Driving School an option?
16. Can I print a Request for Public Records Form?
17. I have a Bonding Question.
18. How do I get a record expunged?
19. Is Youthful Offender status an option?
20. What is the Appeal Process in Hoover?
21. What happens if there is a Municipal Ordinance Violation?
22. My vehicle was towed. How do I get it back?
23. Can I obtain a Restraining Order from Municipal Court?

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1. I posted bond for someone and want to come off that bond. What can I do?

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1. How do I report field lights that are not working?
2. I noticed a safety issue at one of the parks. Who should I contact?

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1. If I work and/or own a business in Hoover, do I qualify for membership to the Recreation Center?
2. Can I make monthly payments or charge my membership fees to the Recreation Center?
3. Where is the nearest dog park?
4. Where is the nearest walking trail?
5. How do I rent a facility?
6. Where do I sign up for youth sports?
7. Where do I sign up for adult sports?
8. Where do I get scores for local sports?
9. What are the hours or operation for the Hoover Recreation Center?
10. Is the pool open at the Hoover Recreation Center?
11. Is Spain Park Sports Complex open?
12. Is Shades Mountain Park open?

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1. What is the age limit for the gym?
2. When is the best time to play basketball?
3. Is there a Senior Citizen basketball program?
4. When is a good time to bring younger children to the gym?
5. Is there a specific night to play volleyball?
6. What athletic programs are offered?
7. Do I need to bring my membership card with me to the gym?
8. How do I sign up to play cross court basketball on Monday and/or Wednesday?
9. Is there an age limit for the sign-up of basketball games?

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1. What is the age limit in the nursery?
2. Can my child bring a toy with them?
3. How important is it that I sign my child in?
4. While my child is in the nursery can I go outside to walk around the track or lake house?
5. If I am working with my child on potty training, what do you recommend they wear in the nursery?
6. What do I need to bring for my child while they are in the nursery?

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1. What do I need to bring with me to water aerobics?
2. What is the temperature of the pool?
3. How old do you have to be to swim by yourself?
4. When can I swim laps?

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1. What level should my child be in?
2. What is the student - teacher ratio?
3. What happens if I miss a lesson? Can I make it up?
4. How do I register?
5. What should I bring for lessons?
6. Can my child practice before or after his/her lesson?
7. Do I need to get in the water with my child?

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1. When are practices scheduled?
2. When are games scheduled?
3. Where are practices and games held?
4. Girls' Kindergarten-2nd Grade FAQs
5. Girls' 3rd/4th and 5th/6th Grade FAQs
6. Boys' Kindergarten and 1st Grade FAQs
7. Boys' 2nd, 4th, and 6th Grade FAQS
8. Boys' 3rd and 5th Grade FAQs
9. Boys' 7th and 8th Grade FAQs

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1. Who do I contact to have limbs, brush, large bulky items collected?
2. How do I establish garbage service for my new home?
3. Why was my trash or recycle bin not emptied?
4. Who do I contact to have a broken or missing garbage or recycle bin replaced?
5. Will the garbage company pick up paint, paint cans, motor oil, pesticides and other hazardous waste?
6. Will my live Christmas tree be picked up the curb?
7. How do I report a pot hole or other road maintenance problems?
8. There is a problem with a clogged stormwater drain near my home. Who should I contact?
9. How do I prepare my yard waste for collection?

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1. How can I get information about City of Hoover Bids and RFP's ?
2. How do I receive Invitations to Bid and Requests For Proposals?

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1. When do I need to get a City of Hoover business license?
2. What kind of licenses are there and how much would a license cost?
3. What are the deadlines or due dates for license renewals and taxes?
4. I have tax I collected on a sale or rental transaction in Hoover but do not have a tax or license account? How do I pay the tax?
5. What is the Jurisdiction Account (JDA) number referred on the Alabama Dept. of Revenue's website in regards to paying sales and other local taxes online? If I don't have a JDA, how do I get one?
6. What are the procedures for obtaining a liquor license?
7. Where can I find a Sales Tax Report?

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1. How do I report a street light that is not working?
2. Who do I call to have a new sign installed in my neighborhood or perform maintenance on an existing sign?
3. Who do I call to report potholes or other road maintenance issues?

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1. How do I join the Hoover Senior Center?
2. Do I have to be a resident of Hoover to become a member of the Hoover Senior Center?
3. Where can I find your monthly activities calendar?
4. Do you provide transportation services to your facility?
5. Do you serve meals at your facility and if so, who is eligible?
6. How do I enroll in classes?
7. How do I get evaluated to be able to participate in classes?
8. Do you have any volunteer opportunities?
9. If I am a member, am I allowed to bring a guest(s) with me to the facility or any of the functions?
10. Are you open on weekends?
11. Is the facility available to rent?

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1. Who do I contact to report a street light out in my neighborhood?

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1. As a Hoover resident and/or business owner, who can I call with questions about the trees on my property?
2. Is it really bad to 'top' trees?
3. Who should I hire to plant, maintain, and/or remove trees at my home or business?
4. What's the big deal about trees?
5. My neighbors topped their Crapemyrtles. Should I top mine?
6. I noticed Hoover is a Tree City USA, Tree City. What does this mean?

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1. What should I do if I experience or witness a sanitary sewer back-up or problem?

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1. How do I apply for an ABC License for a business in Hoover?
2. How do I apply for rezoning, conditional use, preliminary and final map approval?