Why was my trash or recycle bin not emptied?

There usually are five reasons your bin was not emptied: 

1. Not out on time (7:00 AM) 

2. Trash bin too heavy to lift 

3. Too far from street (no more than 5' from asphalt)

 4. Hidden from sight (shrubs, car, mailbox) needs to be seen coming from either end of street 

5. Bin is being blocked by vehicle parked on street

Show All Answers

1. How do I establish garbage service for my new home?
2. Who do I call for limb, brush, large bulky items collection?
3. Will the garbage company pick up paint, paint cans, motor oil, pesticides and other hazardous waste?
4. Why was my trash or recycle bin not emptied?
5. Who do I contact to have a broken or missing garbage or recycle bin replaced?
6. Will my live Christmas tree be picked up at the curb?
7. How do I prepare my yard waste for collection?
8. How do I dispose of refrigerators, freezers, air conditioners and other appliances which have chlorofluorocardons (freon)?
9. Which holidays will the garbage and recycling not be collected?